Rachel Irewunmi is a seasoned customer support professional with over 5 years of global recognition for excellence. She excels in communication, issue resolution, and maintaining a positive attitude, specializing in remote support across various African countries.
Committed to streamlined processes for business growth, Rachel has earned awards for outstanding support. Her favorite quote by Maya Angelou reflects her approach: ‘Customers may forget what you said, but they’ll never forget how you made them feel.’ Rachel, driven by this philosophy, ensures each interaction is not just resolved but memorable, with a blend of cultural sensitivity and a global perspective.
Beyond her exceptional support, Rachel Irewunmi extends her expertise through training and mentoring. She imparts her knowledge to individuals across diverse African countries, contributing to the professional development of her peers.
Rachel’s dedication to creating positive customer experiences extends to nurturing the next generation of customer support professionals.”
‘Customers may forget what you said, but they’ll never forget how you made them feel.’